Caregiver Support & Coordination

A private care system built around your family. Yours to keep.

For families managing cancer treatment, aging parents, surgery recovery, or complex ongoing care — we build a secure coordination portal in your own Microsoft 365 environment, staffed by a licensed RN who keeps it current.

Start the conversation
What this is

Not an app. A system built around your family.

Most care coordination services give you a dashboard that disappears when your subscription ends. We build your care system in your own Microsoft 365 environment — Teams, SharePoint, and Planner — so you own everything from day one. When your Ember Bridge engagement ends, you keep it all.

Weekly
nurse updates to your portal
Yours
to keep when you stop working with us
One
place for every provider, medication, and appointment
What you get

Your care portal. Everything in one place.

For families managing ongoing care, you get a private, secure care portal that you access from your phone or computer. Your nurse keeps it current. You always know what is happening, what is coming, and what to do next.

Your family's care portal
📌
Today's priorities
What matters right now. Written by your nurse in plain language. Updated as things change. Always current.
💊
Medications
Every medication with dose, schedule, pharmacy, and refill date. Your nurse watches for conflicts and upcoming refills.
📅
Appointments
Master calendar with prep notes. What to bring. What to expect. Questions to ask. No more scrambling before a visit.
👥
Care team
Every doctor, every phone number, every portal link. One place. No more searching through paperwork for the oncology nurse line.
Tasks
Your to-do list for care. Each task has an owner, a deadline, and context. Your nurse creates them. You check them off.
Questions for the doctor
Before every appointment, your nurse prepares a list of questions based on what has happened since the last visit. You walk in prepared.
Weekly work

What your nurse does every week.

Your coordination is not passive. Every week, your nurse reviews what has come in, updates your portal, and flags anything that needs attention — before it becomes a problem.

Review all incoming information — labs, notes, discharge summaries, pharmacy updates
Update your medication list for any changes, additions, or refills due
Add upcoming appointments with prep notes and questions to ask
Update the task list with new to-dos and close out completed items
Write a plain-language weekly summary with the most important priorities
Flag anything that looks concerning or needs immediate attention
Prepare questions for any upcoming appointments
Coordinate with pharmacies or insurance when needed (Standard and Premium tiers)
Who this is for

Caregiver coordination is right for you if...

You are managing cancer treatment over weeks or months
An aging parent has multiple conditions and multiple providers
Post-surgery recovery involves more coordination than you expected
You are managing care from another city or state
Chronic illness means ongoing labs, appointments, and medication changes
You have multiple family members involved in care decisions
Information is scattered and you cannot keep track of what matters
You need a system that survives no matter what happens

Starting with rapid advocacy?

Many families start with rapid advocacy support during an acute moment, then transition to caregiver coordination when the situation becomes long-term. We carry everything forward — your chronology, your documents, your history — so nothing is lost in the transition.

Investment

Three levels of coordination support.

Every engagement starts with a conversation. We help you figure out what level of support makes sense for your family's situation right now. See full pricing details on our pricing page.

Essential
$250/mo
Weekly care portal updates
Task tracking and follow-ups
Medication and appointment management
Teams messaging with your nurse
Weekly summary with priorities
Setup: $750 one-time
Premium
$800/mo
Everything in Standard
Monthly family briefing call
Proactive gap identification
Extended family access to portal
Same-day urgent response
Setup: $1,500 with 30-day support

Not sure what you need? See full pricing details or start with a conversation — no commitment required.

Get started

Let's build something your family keeps.

Tell us what you are managing. We will tell you what the right level of support looks like. No forms, no commitment. Just a conversation.

Start the conversation Call us: (704) 255-4098